Privacy Policy
Effective Date: April 30 2026
House of Raadhana is committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you access our website, Razorpay payment pages, or make a purchase from us.
By using our services, you agree to the terms of this Privacy Policy.
1. Business Information
House of Raadhana
24G4+J86, Ring Rd, Opposite SBI Bank,
Below SLR Fitness Gym, Jaya Nagar,
Hassan, Karnataka – 573202, India
📞 +91 97388 43677
2. Information We Collect
We may collect the following types of information:
a) Personal Information
- Full Name
- Phone Number
- Email Address
- Billing and Shipping Address
- Order and transaction details
⚠️ Note: We do not store card or banking details. Payments are processed securely through Razorpay and authorized payment partners.
b) Non-Personal Information
- IP address
- Browser type and device information
- Website usage data (analytics)
- Cookies and tracking data
3. How We Use Your Information
We use your information for the following purposes:
- To process and fulfill orders
- To communicate regarding orders, delivery, refunds, and support
- To improve our products, services, and user experience
- To send transactional updates and promotional messages (only if opted-in)
- To detect and prevent fraud or misuse
- To comply with legal and regulatory obligations
4. Sharing of Information
We do not sell, rent, or trade your personal information.
Your data may be shared only with:
- Payment gateways (e.g., Razorpay)
- Courier and logistics partners
- IT and service providers
- Legal authorities, if required by law
All third parties are obligated to handle your data securely and only for intended purposes.
5. Data Security
We implement reasonable security measures to protect your data from unauthorized access, misuse, or disclosure.
However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.
6. Cookies & Tracking Technologies
We use cookies to:
- Enhance website functionality
- Analyze traffic and user behavior
- Improve user experience
You can disable cookies through your browser settings, but some features may not function properly.
7. Third-Party Links
Our website or payment pages may contain links to third-party websites. We are not responsible for their privacy practices or content. Users are advised to review their policies before sharing data.
8. User Rights
You have the right to:
- Access your personal data
- Request corrections or updates
- Request deletion (subject to legal/business obligations)
To exercise these rights, contact us using the details below.
9. Children’s Privacy
We do not knowingly collect personal data from individuals under the age of 18. If such data is identified, it will be deleted promptly.
10. Payment Security
All payments are processed through secure third-party gateways like Razorpay. We do not store sensitive financial information such as card details, CVV, or banking credentials.
11. Policy Updates
We reserve the right to update or modify this Privacy Policy at any time. Changes will be effective immediately upon posting.
12. Contact Information
For any privacy-related queries or requests, contact:
House of Raadhana
📍 Hassan, Karnataka, India
📞 +91 97388 43677